Brass Edge Photography Terms
Courtney

Terms and Conditions

Photograph Satisfaction Promise

I offer a 100% "Customer Satisfaction Guarantee". If you are not completely thrilled with your photographs I will offer to schedule a second photography session with you. If these photographs from the second shoot don’t exceed your expectations, then I will provide you with a full refund of the total amount paid for photography services. No questions asked and no hard feelings either! However, none of the photographs taken on your shoot(s) will receive usage rights.

My focus is dedicated to making your portrait photography session fun by offering you a truly memorable experience. I take pride in my standards of work and enthusiastic approach. My goal is to offer you stunning timeless photographs that you and your family will love and cherish for years to come.

Print Satisfaction Promise

If you are not 100% satisfied with the prints, I will refund your money for the prints in full on any print returned in like-new condition within 30-days! But I know that you will just love the quality of the large-format printed photographs.

If you can’t pick up your prints at the studio I will take every precaution to ensure your print is delivered in perfect condition. However, if a problem does arise during shipping I will replace the print free of charge. I offer a full replacement guarantee for any print that fades during the lifetime of the original owner.

Payment

To reserve your specific date and time for the photography session a 50% retainer is required. The retainer needs to be received 7 days prior to the session or the session may be re-booked.

If you don’t show up for your photography session or let me know that you can’t make the session, the entire retainer is forfeit. So please strive to make alternate arrangements at least 48 hours in advance if you need to re-schedule your session for whatever reason.

Full payment is required for all projects before I provide any photographs or present any images.

Payment is accepted by cheque, money order, and secure online credit card payments through PayPal. You don't need a PayPal account in order to make a payment although you must complete the transaction online. Please note that PayPal payments are subject to handling fees of 3% of the total transaction. If a refund is issued after the initial payment is provided, the refund will not include monies related to the handling fee. Money order or check payments presented personally or mailed are not subject to any processing fees.

100% Satisfaction or you don't pay!

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